As
Sierra Wireless announced on March 23
and
updated on March 26th, 2021, it was the subject of a ransomware attack
on its internal IT systems and corporate website. We
believe the attack has been addressed, have resumed
production and are currently working to bring Sierra
Wireless’ internal IT systems back online, including
our website.
We believe the impact of the attack was limited to
Sierra Wireless’ internal IT systems and corporate
website, as we maintain a clear separation between
our internal IT systems and customer facing products
and services. We believe that our products and
connectivity services were not impacted, and that
our customers’ products and systems were not
breached during the attack.
At this point in our investigation of the ransomware
attack, we do not expect there to be any product
security patches, or firmware or software updates
required as a result of the attack.
Read the full press releases here:
Sierra Wireless Announces Ransomware Attack;
Sierra Wireless Recovering from Ransomware Attack;
Announces Resumption of Production.
If you require technical support, our
representatives may be reached via
https://customercommunity.sierrawireless.com/
or by calling
1-877-687-7795
If you have additional security concerns, please
contact us at
[email protected]
For other inquiries:
Louise Matich
Sierra Wireless
Media Relations
phone:
+1 236 979 2154
[email protected]
David Climie
Sierra Wireless
Investor Relations
phone:
+1 604 321 1137
[email protected]